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hanabet – Privacy Policy & User Data Protection

Your privacy is our priority. This document explains what data we collect, how we use it, and the rights you hold as a user of the hanabet platform in Indonesia.

Last updated: 2025. Please read this policy in full before using our services.

Data We Collect

When you register and use hanabet services, we collect several categories of data to ensure the service runs properly and securely. This data collection is carried out transparently and covers only the information needed for clearly defined operational purposes.

Account information: When you register, we ask for your full name, email address, phone number, date of birth, and an encrypted password. This data is required to create and verify your account identity in accordance with the platform's age and security requirements.

Device and browser data: We automatically record technical information such as your IP address, device type, operating system, browser version, and screen resolution. This data is used to optimize the platform's display across different devices, including the smartphones used by the majority of our users.

Payment information: For transactions in IDR (Indonesian Rupiah), we store information about the payment method used, such as the registered bank name or digital wallet. Full account numbers are not stored directly on our servers — we use a tokenization system to protect financial data.

Usage data: We record user activity on the platform, including pages visited, session duration, features accessed, and game preferences. This data is aggregated and used to improve overall service quality.

Purpose of Data Use

The data we collect is used solely for purposes that support service operations and a better user experience. hanabet does not use user data for commercial purposes outside our own services without the user's explicit consent.

Specifically, data is used to: process registration and account verification; facilitate deposit and withdrawal transactions in IDR; send important account notifications such as transaction confirmations or security alerts; and tailor the platform's display and content based on user preferences and device.

We also analyze aggregated data on platform usage patterns to improve technical performance, identify potential security vulnerabilities, and develop new features relevant to our users. This analysis is conducted at the population level, not the individual level, so user privacy is preserved.

We may also use your registered email address to send information about service updates or changes to important terms. Users can manage these communication preferences through their account settings.

User accessing the mobile casino platform at a beachside setting in a relaxed and secure atmosphere

& Cookies & Tracking Technology

hanabet uses cookies and similar technologies (such as local storage) to enhance platform functionality and user experience. Cookies are small files stored on the user's device that help the platform remember preferences, login sessions, and display settings.

We use two main types of cookies: functional cookies those required for the platform to function correctly (for example, keeping the login session active while the user browses pages), and analytics cookies those that help us understand how users interact with the platform for service improvement purposes.

Users can manage or disable cookies through their browser settings. Please note that disabling functional cookies may affect your ability to access certain platform features, including the login process and navigation between pages. Users accessing hanabet through a mobile browser are advised to review their browser's privacy settings periodically.

& Data Storage & Security

hanabet applies appropriate technical and organizational security measures to protect users' personal data from unauthorized access, disclosure, alteration, or accidental destruction. All data transmitted between user devices and our servers is encrypted using industry-standard protocols.

User account data is stored on servers protected by multi-layered access control systems. Only authorized personnel with a legitimate operational need can access sensitive user data. All internal access to user data is logged and audited on a regular basis.

While we are committed to keeping data secure, no system can guarantee absolute security. Users also have a responsibility to protect their own accounts, including by using strong passwords and not sharing login credentials with others. If a user suspects a security breach, we encourage them to contact the hanabet support team immediately.

User data is retained for as long as the account is active. After an account is closed, data that is no longer required for legal or operational purposes will be deleted in accordance with applicable data deletion procedures.

Sharing Data with Third Parties

hanabet does not sell, rent, or trade users' personal data to third parties for marketing or commercial purposes. User privacy is a core commitment that cannot be compromised for short-term business gain.

In certain situations, we may share data with third parties who work directly with us to support our service operations. This includes payment service providers that process IDR transactions, technology infrastructure providers that store and process our data, and security auditors who help ensure our systems are protected. All such partners are bound by strict confidentiality agreements and may only use data in accordance with hanabet's instructions.

hanabet may also disclose user data to competent legal authorities when required by applicable law in Indonesia, or when necessary to protect the rights, security, and interests of the platform and its users. Any such disclosure will always be limited to the minimum necessary in response to a valid legal request.

User Rights, Data Control & Policy Updates

As a user of the hanabet platform, you have the right to access, update, and request deletion of the personal data we hold. Users can access and update most of their account information directly through the profile settings page after logging in. For more specific requests, such as account deletion or data export, users can contact our support team via the official email address listed in the footer of this page.

Users also have the right to restrict how we process their data in certain situations, for example if a user disputes the accuracy of the data we hold or if the processing is considered unlawful. We will act on any privacy rights request within a reasonable timeframe and in accordance with applicable legal requirements.

hanabet reserves the right to update this Privacy Policy at any time to reflect changes in operational practices, technologies used, or new legal requirements. Any significant updates will be communicated via notifications on the platform or by email to registered users. The date of the last update is always shown at the top of this document.

If you have questions about this policy or wish to exercise your privacy rights, visit the FAQ page for general guidance, or contact the hanabet support team directly via the email address listed in the footer. We are committed to responding to all privacy-related inquiries seriously and promptly.